Archive for the ‘Performance Measurement’ Category


Ts 16949 Training

Looking for Ts 16949 training that will give you an effective and efficient quality management system, a system that will make money for your organization, a system that will make you the first choice of your customers?  Don’t follow the path of your predecessors. Typically their process has been to have a ½ hour to [...]

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ISO Training

Looking for iso training that will give you an effective and efficient quality management system, a system that will make money for your organization, a system that will make you the first choice of your customers?  Don’t follow the path of your predecessors.  Typically their process has been to have a ½ hour to two [...]

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21st Century Quality: Part 5 – Performance Measurement

Why do we measure performance?  Typically we measure performance in order to find out if we have met our goal, to find out how we are doing or to track activities.   We should measure performance in order to identify weaknesses and determine the effectiveness of corrective and improvement actions taken.

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Critical Thinking in Performance Measurement

How often we establish measurements for processes in business that require significant effort to implement and report only to provide no usable information at all.  It is not sufficient to develop measurements in order to track process and organizational performance.  The measurements have to actually enable us to use the information gathered in order to [...]

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Critical Thinking – Part Four of Four: Critical Thinking Standards

We use ‘Critical Thinking Standards’ whenever we are interested in checking the quality or validity of reasoning about a problem, question, issue or situation.  We must develop employees’ understanding and use of these standards and make them a tool that is applied automatically.

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Why Consider Critical Thinking in the Work Place: Part One of Four

Why should we be concerned about Critical Thinking in the Workplace? Consider this: Every minute of every day your employees are exposed to ideas, suggestions, instructions, opinions and out and out fabrications. The decisions that they make based upon this information effects the quality of your products, the productivity of your organization and arguably, your [...]

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Measurement of Delivery Performance

Delivery of goods to customers is often perceived as a catch 22 issue.  To ensure that I meet the customer’s delivery requirements, one must maintain a large bank of inventory.  If orders decrease, the inventory costs become unacceptable.  While not maintaining the inventory creates a risk of not having product when the customer requires it [...]

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Effective Meetings

Effective meetings are essential to a successful business. When a business holds a meeting, there are some general rules to follow to ensure that the meeting runs smoothly and that goals and objectives of the meeting are met.  Here are the rules for modern meetings.

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Better Internal Auditing

Dogma can be a powerful force in our society.  We have a strong tendency to try to short cut systems by copying what others have done.  Why!  Maybe we think it will be easier.   After all, why do a lot of work ourselves when other have done the work for us?  

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Strategic Planning

First and foremost successful organizations must have a consistent strategic planning prime direction. This direction must be the basis for a Strategic Plan.  Organizations need a single belief that is the foundation for every strategy, direction or decision.

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