Archive for June, 2011


Supplier Performance

In my auditing travels, one practice that I see on a regular basis that makes no sense is the practice of measuring supplier performance. Specifically combining objective measures and subjective measures and trying to calculate a formula for acceptance.  Let’s get one thing straight.  It cannot work!  Let me explain the typical story.

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Auditing the Organization’s Story

  Auditing has no purpose if it is not going to assess the systems in relation to current risks.  Organizations like individuals have good times, slow times, struggles, growth times, unexpected windfalls, and unexpected trials and tribulations.  Each of these conditions imposes itself on the management systems of the organization and each creates conditions that [...]

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Fostering Change

All leaders face the challenges associated with resistance to change.  There is always the temptation to drive change through the exercise of power and control.  This approach is often seen when organizations are bought or absorbed by other organizations or through the introduction of new management teams.  The destructive result comes when management groups try [...]

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Sustainability and Critical Thinking

Sustainability To thrive in the current and future economy, an organization must be able to embrace innovation within their business culture. Successful organisations must tap into their imagination, knowledge and experience and continually re-invent their core business processes in order to achieve long term sustainability. Organisations with a systemic innovation capability will find new business [...]

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